Load Shape – Impact profile generation can become Stuck After Errors

Impact Profile generation may enter an invalid state when processing encounters an error. Users may be unable to retry generation, with uploads remaining marked as processing, or incorrectly report that Impact Profiles have already been generated.

• Generation fails due to missing or invalid required data.

• Upload may remain in a “busy” state indefinitely.

• Users cannot re-run Impact Profile generation after correcting the issue.

• The system may incorrectly report that Impact Profiles already exist when the generation did not complete successfully.

Expected Behavior

• Failed generation attempts should be rolled back cleanly.

• Users should be able to retry generation once the underlying issue is resolved.

• Existing Impact Profiles should be detected only when the generation completes successfully.

Investigation

• Review generation error handling and rollback logic.

• Verify that the processing status is correctly updated after failures.

• Verify that the generated profile checks do not treat failed attempts as successful.

• Review queue handling when multiple uploads and generation requests are processed concurrently.

• For the production uploads already affected, we need to identify them, reset them, allow regeneration, and notify users.