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Error accessing SW upload history page and SW Claims upload failure

As a PA admin, I am getting the error message shown in the screenshot below upon:

(1) accessing the SW claims upload history page here https://cedars-3.cpuc.ca.gov/claims/statewide/upload-history/ and (2) when I upload a SW claims batch https://cedars-3.cpuc.ca.gov/claims/statewide/upload/. Sample upload file is attached.

Please take a look. Thanks.

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Status: Completed6 comments

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Comments6

  • Roopa Reddy

    •

    Jul 29, 2025

    @cedars team
    Hi Sonja, issue is resolved in cedars-3. I am able to successfully upload SW claims and access the history page. Thank you.

    However, cedars-2 does not seem to recognize the new field “NMEC_TU_FLag” added to 2025 claim spec. Here is the error message I am getting:

    • cedars team

      Team•

      Jul 29, 2025

      @RoopaReddy_PGE

      That’s odd. I checked and it’s not showing in the specification table either. I’ve passed this on to the team so the next available dev can dig into what’s happening with the migrations. You should still be able to use cedars-3 in the meantime, but if that’s not the case, let me know and we’ll push this up the priority list.

      - Sonja

      • Roopa Reddy

        •

        Jul 29, 2025

        Hi @cedars team, I can use cedars-3 while the issue with cedars-2 is worked on. Thank you.

        • cedars team

          Team•

          Aug 1, 2025

          @RoopaReddy_PGE cedars-2 should now work without errors. I’m closing this ticket, but please create a new one if you run into any other issues.

  • cedars team

    Team•

    Jul 29, 2025

    Hey @RoopaReddy_PGE ,

    We think the issues you were experiencing were caused by the last clone we made to cedars-3, which was missing some migrations. We have just completed a fresh clone, so if you could test again and let us know if it's resolved for you.

    We are currently performing a fresh clone to the cedars-2 environment, which should be completed within the next 30 minutes. The cedars-2 environment will then be in sync with production, providing a more stable setting for you to finalize your SW claims.

    - Sonja

  • Gabrielle Roth

    Team•

    Jul 28, 2025

    Hi @RoopaReddy_PGE ,

    Thanks for your email. We’re looking into this.