Hi @aaliberti@trccompanies.comI’ve merged the two open tickets you had about the CET. We believe the issue has been resolved and that there is a backlog of submissions to process. Please allow extra time for processing before canceling. Feel free to reach out if you believe it is stuck.
The CET run is currently stuck in the Processing phase.
cedars team
Team•
May 19
Thanks for the heads up. We’re aware of an issue impacting some CET runs this morning and the team is currently investigating. We’ll share another update as soon as we know more.
cedars team
Team•
May 19
If you’d like us to be able to test your file once a fix is in place please let us know the JobID number. Thanks.
cedars team
Team•
May 19
Hi @aaliberti@trccompanies.com. The CET is working again, please try uploading and running the CET with your file, and let us know if you run into anymore issues or if we can close this ticket.
Thanks,
Sonja
Jennifer Scheuerell
Team•
May 19
This morning CET runs are not processing through the CET server. We are working to resolve the issue ASAP. Our apology for the issue.
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cedars team
May 20
Hi @aaliberti@trccompanies.comI’ve merged the two open tickets you had about the CET. We believe the issue has been resolved and that there is a backlog of submissions to process. Please allow extra time for processing before canceling. Feel free to reach out if you believe it is stuck.
Thanks,
Sonja
aaliberti@trccompanies.com
May 19
•Merged request
•1 vote
CET Run
The CET run is currently stuck in the Processing phase.
cedars team
May 19
Thanks for the heads up. We’re aware of an issue impacting some CET runs this morning and the team is currently investigating. We’ll share another update as soon as we know more.
cedars team
May 19
If you’d like us to be able to test your file once a fix is in place please let us know the JobID number. Thanks.
cedars team
May 19
Hi @aaliberti@trccompanies.com. The CET is working again, please try uploading and running the CET with your file, and let us know if you run into anymore issues or if we can close this ticket.
Thanks,
Sonja
Jennifer Scheuerell
May 19
This morning CET runs are not processing through the CET server. We are working to resolve the issue ASAP. Our apology for the issue.