We haven’t received any further updates on this ticket, so we’ll go ahead and close it for now. If the issue persists or you need further assistance, feel free to reopen the ticket or submit a new one. We’re happy to help.
Jennifer Scheuerell
Team•
May 23, 2025
Hi Jayant,
Most often when users have this issue they are trying to log in using their email address where they need to provide their user name. Can you please check that you are trying to log in using your user name “JPPatil”.
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Comments2
Jun 3, 2025
PinnedWe haven’t received any further updates on this ticket, so we’ll go ahead and close it for now. If the issue persists or you need further assistance, feel free to reopen the ticket or submit a new one. We’re happy to help.
Jennifer Scheuerell
May 23, 2025
Hi Jayant,
Most often when users have this issue they are trying to log in using their email address where they need to provide their user name. Can you please check that you are trying to log in using your user name “JPPatil”.