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Unexpected Total Gross Savings Errors Causing all Claims records to be Rejected

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This is urgent because, I cannot see why these claims are being rejected and it will apply to SW claims also.

I submitted it to both Testing and Staging, and got the same results from both systems:

claim.total_first_year_gross_kwh - ERROR: "One or more savings fields are missing, so savings can't be calculated."

It seems to me that something has changed regarding the way CEDARS is calculating the following.

  • claim.total_first_year_gross_kwh

  • claim.total_first_year_gross_therm

  • claim.total_lifecycle_gross_kwh

  • claim.total_lifecycle_gross_therm

  • claim.total_first_year_gross_kw

  • claim.total_lifecycle_gross_kw


They are all erring out on all records.


I have confirmed that I am sending numunits, IR, RR, unitkWh1stbaseLine etc, and EUL_Yrs.

Can you help - thx

Select the module in CEDARS
Posted by scefalletta ·
Status: Completed3 comments

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Comments3

  • scefalletta

    •

    Apr 4, 2025

    Sonja,

    Thank you for this very quick response and for opening a ticket. The DeliveryType may vary. I do not recall it being part of the savings equation but updated my claims and resubmitted them to Testing as Upload 401. That fixed the problem I was seeing, and now there are no Savings errors.

    Could you point me to the documentation?

    Thanks again,

    Chris

  • scefalletta

    •

    Apr 4, 2025

    Sonja,

    Thank you for this very quick response and for opening a ticket. The DeliveryType may vary, I can fill it in and see what happens. I do not recall it being a part of the savings calculation and was unable to find the documentation that would show this. Could you point me to the documentation, and I will try running the data with the DeliveryType and let you know what happened.

    Thanks again,