Accounts: Improve Login & Registration Forms

As a user, I want the registration and login process to clearly guide me on the correct account type and credentials so that I can create the right account and log in successfully without confusion.

Reduce the volume of support requests related to login and registration errors by improving clarity in the forms and instructions.

Current Issues

• Community users mistakenly request a PA (Program Administrator) account when they should register as a community user.

• Users attempt to log in using their email address instead of their username.

Acceptance Criteria

1. Registration form clearly differentiates between account types (Community vs PA) with descriptions/examples or validation on the email.

2. Login form explicitly states that username (not email) is required, with a tooltip or helper text.

3. Error messages are actionable and guide the user to the correct next step (e.g., “Use your username, not your email”).